Personal Register of Service Feedback

Personal Register of Finentry Service Feedback InformationRegulation 2016/679 of the European Parliament and of the Council (EU Data Protection Regulation)

Personal Register of Service Feedback

1 Data CollectorName:
Joint Authority for the Hospital District of Helsinki and Uusimaa  
Address:
Joint Authority for the Hospital District of Helsinki and Uusimaa Stenbäckinkatu 9 PO Box 100, 00029 HUS  
Contact Details
Switchboard +358 (0)9 4711
Registry’s telefax +358 (0)9 471 75500,
Registry’s e-mail keskuskirjaamo@hus.fi
Postal address: HUS Central Registry
PO Box 200, 00029 HUS  
2 Person Responsible for the RegisterChief Medical Officer Markku Mäkijärvi
E-mail:
markku.makijarvi@hus.fi  
3 Data Protection OfficerHUS Central Registry
PO Box 200, 00029 HUS  
E-mail:
eutietosuoja@hus.fi  
4 Contact Details for Matters Concerning the RegisterHUS Central Registry
PO Box 200, 00029 HUS  
E-mail:
eutietosuoja@hus.fi
5 Name of the RegisterRegister of FINENTRY Support Requests                                            
6 Purpose of Processing Personal DataPersonal data is collected in case the person who submitted a support request or feedback wanted to be contacted.
7 Basis of Processing Personal DataThe registered subject has given a consent to the processing of personal data for one or more specific purpose (Data Protection Regulation 2016/679, Article 6).
8 Data Content of the RegisterThe following data will be collected from the data subjects:
  • first name
  • last name
  • e-mail
9 Regular Sources of DataData will be collected from the registered subjects.
10 Receivers of Personal DataRegister data will be transferred to the organization responsible for support service.
11 Regular Data DisclosuresRegister data will not be disclosed regularly.
12 Information Retention TimeInformation contained in the register will be retained for five years on the grounds of Data Protection Act.
13 Rights of the Data SubjectRegistered subjects have the following rights:
  • Right to access own personal data (Article 15)
    • The data subject may submit a written request regarding their personal data
  • Right to rectify personal data (Article 16)
    • The data subject may submit a written rectification request
  • Right to request erasure of personal data (Article 17)
    • The data subject may request erasure of personal data that is irrelevant to the purpose of the register or otherwise false
  • Right to limit data processing (Article 18)
    • The data subject may submit a free-form request, which will always be processed on a case-by-case basis
  • Right to object to data processing (Article 21)
    • The data subject may submit a free-form request, which will always be processed on a case-by-case basis
  • Right to transfer data from one system to another (Article 20)
    • The data subject may submit a free-form request, which will always be processed on a case-by-case basis
All the applications and requests of the previously mentioned rights shall be delivered to HUS Central Registry by mail. Address: HUS Central Registry, P.O. Box 200, 00029 HUS.
14 Transfer of Information Outside the EU/EEANo data will be transferred.    
15 Principles of Register ProtectionA Information Processed by IT
Data contained within the feedback register is available to access only by the administrators of the system with their personal user account and password.
B Manual Material
No manual processing  
16 Right to Lodge a Complaint with a Supervisory AuthorityEvery registered data subject has a right to lodge a complaint to a supervisory authority, especially in the member state in which his or her habitual residence or work place is located or alleged infringement has occurred, in case the registered subject considers that Data Protection Regulation is violated in the data processing of his or her personal data, without prejudice to any other administrative or judicial remedy.  

Details of the supervisory authority:  

Office of the Data Protection Ombudsman  

Street address: Ratapihantie 9, 6th floor, 00520 Helsinki
Postal address: PO Box 800, 00521 Helsinki,
Finland Switchboard: +358 (0)29 566 6700
Fax: +358 (0)29 566 6735
E-mail: tietosuoja@om.fi